Why do I see different prices for the same product?
You could see different prices for the same product, as the products/ brands is produce by different manufacturers .
Is it necessary to have an account to shop on sport-shop.in?
Yes, it’s necessary to log into your sport shop account to shop. Shopping as a logged-in user is fast & convenient.
Do sport-shop.in ship internationally?
Currently, sport-shop.in only ship within India.
Can I order a product that is ‘Out of Stock’ or ‘Temporarily Unavailable’?
The products listed as ‘Out of Stock’ or ‘Temporarily Unavailable’ are not available for sale.
Are there any hidden charges (Octroi or Sales Tax) when I shop on sport-shop.in?
There are NO hidden charges when you shop on Sportshop The price you see on the product page is final and it’s exactly what you pay. There can be additional delivery charges based on the seller’s policy.
When do I receive my order?
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
I have not received an order confirmation, what should I do?
It takes a maximum of ten minutes before you receive an order confirmation from us. If you have not received a confirmation after ten minutes, we advise you to check your spam box, advertising folder or other mailbox. In addition, there may be a typo in the e-mail address. If you have made a typing error or have not received an order confirmation after ten minutes, please contact our customer service. They will (re) send the order confirmation to you.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways. The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice. If you have not created an account, you can ask our customer service for help. You can also create an account by clicking on “forgot password” when logging in. You will then receive a link where you can set a new password. With this you can easily log in to your new account and see all your orders with us.
How can I follow my order?
As soon as the package has been sent, you will receive the track & trace number by email or by SMS on your registered mobile number
How can I return my order?
If you have received a product that is not entirely satisfactory, you can of course return it to us as per our return policy
Where can I turn to if I have a complaint?
Are you unsatisfied with the product received or with the service provided by us? You can Send a complaint via email@example.com
Is the answer to your question not listed here? Do not hesitate to contact our customer service. They are available on a daily basis from 9 a.m. to 9 p.m. to help you